This Privacy Policy explains how Sterlavion (sterlavion.org) collects, uses, stores, and protects personal data. It applies to all users of this website. Sterlavion is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Sterlavion is an educational and information platform focused on currency pair markets. The website is operated in association with Trade Nation Financial UK Ltd, a company authorised and regulated by the Financial Conduct Authority (FCA reference number 525164, company number 07073413), registered at 14 Bonhill Street, 6th Floor, London EC2A 4BX.
For the purposes of data protection law, the data controller for personal data collected through sterlavion.org is Sterlavion, contactable at the address and email set out in section 13 of this policy.
2. Information We Collect
Sterlavion collects personal data in the following ways:
Information you provide directly. When you complete the contact form on this website, you provide your name, email address, and the content of your message. You may also indicate a subject area for your enquiry. This information is provided voluntarily by you.
Information collected automatically. When you visit sterlavion.org, certain technical information is collected automatically. This includes your IP address, browser type and version, operating system, referring URL, pages visited, and the time and date of your visit. This information is collected through server logs and, where you have consented, through cookies and similar technologies.
Cookie data. Sterlavion uses cookies. The types of cookies used and the information they collect are described in our Cookie Policy. Cookie data is only collected to the extent permitted by your cookie preferences, which you can set or change at any time.
3. How We Use Your Information
Personal data collected through this website is used for the following purposes:
Responding to enquiries. When you submit a contact form, your name, email address, and message are used to respond to your enquiry. We do not use this information for marketing purposes without your explicit consent.
Website operation and improvement. Technical and usage data is used to ensure the website functions correctly, to identify and resolve technical issues, and to understand how users navigate the site so that the content and structure can be improved.
Legal and regulatory compliance. We may process personal data where necessary to comply with our legal obligations, including obligations arising from the UK GDPR, the Data Protection Act 2018, and any requirements arising from our association with Trade Nation Financial UK Ltd as a regulated entity.
Analytics. Where you have consented to analytics cookies, aggregated and anonymised data about site usage may be used to understand site performance. This does not involve identifying individual users.
4. Legal Basis for Processing
Under UK GDPR, all processing of personal data must have a lawful basis. The lawful bases on which Sterlavion relies are:
Legitimate interests (Article 6(1)(f) UK GDPR). Processing of technical and usage data for website operation and security is carried out on the basis of legitimate interests. We have assessed that this processing is necessary for the operation of the website and does not override the rights and freedoms of website users.
Consent (Article 6(1)(a) UK GDPR). Where you have given your consent, for example by accepting analytics or marketing cookies, processing is carried out on that basis. You may withdraw consent at any time by adjusting your cookie preferences or contacting us.
Contractual necessity (Article 6(1)(b) UK GDPR). Where you submit a contact form, processing of your contact details to respond to your enquiry is necessary to take steps at your request prior to or in connection with any potential arrangement between us.
Legal obligation (Article 6(1)(c) UK GDPR). Where we are required by law to process personal data, including for regulatory compliance purposes, this provides the legal basis for that processing.
5. Cookies and Tracking
Sterlavion uses cookies and similar tracking technologies. A cookie is a small text file stored on your device when you visit a website. Our Cookie Policy provides full details of the cookies we use, their purpose, and their duration.
When you first visit sterlavion.org, you will be presented with a cookie consent notice. You can choose to accept or decline non-essential cookies. Essential cookies, which are necessary for the website to function, are placed without requiring consent. Your preferences are stored so that you are not asked again on subsequent visits, unless you clear your browser cookies.
You can change your cookie preferences at any time by clicking the cookie settings icon displayed on the site.
6. Data Sharing
Sterlavion does not sell personal data to third parties. We do not share personal data for commercial purposes unrelated to the operation of this website.
Personal data may be shared in the following limited circumstances:
Service providers. We may share data with third-party service providers who assist with website hosting, email delivery, and analytics. These providers act as data processors on our behalf and are contractually required to process data only in accordance with our instructions and applicable data protection law.
Trade Nation Financial UK Ltd. As an associated entity, certain operational information may be shared with Trade Nation Financial UK Ltd where this is necessary for regulatory compliance or the operation of the platform. Trade Nation Financial UK Ltd processes data in accordance with its own privacy policy and FCA obligations.
Legal requirements. We may disclose personal data where required to do so by law, court order, or at the request of a regulatory authority including the Financial Conduct Authority or the Information Commissioner's Office.
7. International Transfers
Where personal data is transferred outside the United Kingdom, Sterlavion ensures that appropriate safeguards are in place in accordance with UK GDPR Chapter V. This includes reliance on adequacy decisions made by the UK Secretary of State, or the use of standard contractual clauses approved for use under UK data protection law.
If you would like further information about the safeguards in place for any specific international transfer, please contact us using the details in section 13.
8. Data Retention
Sterlavion retains personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
Contact form submissions are retained for a period sufficient to respond to the enquiry and for a reasonable period thereafter in case of follow-up correspondence. Where no ongoing relationship exists, contact data is not retained indefinitely.
Technical log data is retained for a limited period for security and operational purposes, after which it is deleted or anonymised.
Where personal data is processed on the basis of consent, it is retained until consent is withdrawn or until it is no longer relevant to the purpose for which it was collected.
9. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
Right of access. You have the right to request a copy of the personal data we hold about you (a Subject Access Request).
Right to rectification. If personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
Right to erasure. In certain circumstances, you have the right to request that personal data we hold about you be deleted. This right is not absolute and may be subject to overriding legal obligations.
Right to restriction of processing. You have the right to request that processing of your personal data be restricted in certain circumstances, for example while a complaint is being investigated.
Right to data portability. Where processing is based on consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to object. Where processing is based on legitimate interests, you have the right to object to that processing. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Right to withdraw consent. Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us using the details in section 13. We will respond to your request within one calendar month. If your request is complex or you have made multiple requests, we may extend this period by a further two months, in which case we will notify you.
If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), which is the UK supervisory authority for data protection. The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113.
10. Security
Sterlavion takes the security of personal data seriously. We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. These measures include secure hosting infrastructure, access controls, and regular review of our security practices.
Where we share data with third-party processors, we require them to implement equivalent security standards. No transmission of data over the internet is entirely secure, and while we take all reasonable precautions, we cannot guarantee the security of data transmitted to us electronically.
11. Children
Sterlavion is an educational platform intended for adults. The content on this website relates to financial markets and is not directed at or intended for children under the age of 18. We do not knowingly collect personal data from children. If you believe that a child has submitted personal data through this website, please contact us and we will take steps to delete that data promptly.
12. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or the services we provide. When we make changes, the "Last Updated" date at the top of this page will be revised. We encourage you to review this policy periodically. Continued use of the website following any changes constitutes acceptance of the updated policy.
Where changes are material, we will take reasonable steps to bring them to your attention, which may include a notice on the website.
13. Contact
If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or have a complaint about how your personal data has been handled, please contact us:
Sterlavion
11 Stratford Rd, London W8 6RF
Email: support@sterlavion.org
Telephone: +44 20 7937 3586
For matters relating to the regulated activities of Trade Nation Financial UK Ltd, you may also contact that entity directly at 14 Bonhill Street, 6th Floor, London EC2A 4BX.